Frequently Asked Questions
Founded in September 2005, LCDPayless.Com, Inc. is a leading online provider of power supply products for a wide range of electronics including LCD monitor, LCD TV, Portable DVD player, laptops, digital cameras, cordless phones and more.
LCDPayless.Com was designed to provide customers with a convenient, informative and secure online shopping experience for purchasing the items essential for today’s mobile and wireless lifestyle. With thousands of products available, our online store is open 24 hours per day, seven days per week.
As we continue to grow and expand our product offerings, LCDPayless is committed to our company goal of becoming the Web’s foremost supplier of power supply products, while always maintaining our focus on excellent customer service standards.
LCDPayless welcomes your comments, questions and suggestions! For
more information, please send a message to firstname.lastname@example.org
Customer ServiceQ: What are your customer service hours?
Our customer service representatives are available from 9 a.m. to 5 p.m. Pacific Time,
Monday through Friday
For the fastest service, we recommend that you contact us via email.
However, telephone and address information is also provided here.
Yes. All LCD Payless products purchased from our website or eBay
store are guaranteed for 30 days under our Return/Exchange Warranty.
If the product received is not as advertised, a replacement or exchange
will be issued. Seller will not be held responsible for item incompatibility.
Please verify the power requirements of your device with our AC adapter
specifications. No product liability insurance is assumed. We will
accept returns and will issue refunds for those items which were shipped
as an incorrect item or found to be defective. Buyers are responsible
for return shipping charges. Unless otherwise stated above, you may
return any product for a refund within 30 days of ordering it, subject
to a 20% restocking fee.
Shipping and Handling
Q: How quickly will I get my order and how much
will it cost to ship?
Overnight shipping is available for the fee of $18 plus the regular
shipping and handling fee. Please contact us 408-634-0289 before 12:00PM
Pacific Time for all overnight orders.
How Do I Ship To Another Person?
What Shipping Methods Do You Offer?
Is my information safe?
When will my credit card be charged?
"Is this a competitive price?" That's a question you may be asking when you shop with us. We're pleased to say the answer is: "Yes, our prices are extremely competitive." How do we know? We check. In fact, we're continually monitoring the prices of our competitors at national power supply stores. We're committed to providing great values, and our prices are, on average, lower than those of the national chains. We invite you to compare our price, convenience, and product selection with those of our competitors. When you do, we think you'll agree that LCDPayless.Com offers a better way to shop and great prices too.
Do you offer volume discounts?
Our customers are our most valuable resource, and that’s why your
feedback is so important to us. We appreciate all of your ideas and
your opinions! Please tell us what you like, what we could be doing
better, and how we’ve helped you find the power supply equipment you
need. And, as always, we’d be happy to answer any of your questions.
We will make every effort to respond to your questions in a timely
manner. Thank you for your time, and we appreciate your input!
To begin, check the owner's manual of your device. Often, the brand and model
number are printed on the front cover. If you don't have the owner's
manual, check the manufacturer's label on the bottom of the device.
This label often has the brand and model number of the device printed
Instructions For Selecting a Power Supply:
Connector All devices, and sometimes
even different versions of the same device, require different connectors.
That’s why we stock nearly every type and size of connectors. Each
product listing includes a picture showing the connector. After viewing
the listing, if you are still not sure about the connector, we recommend
you contact us so that we can assist you in finding the right connector
for your device.
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the SafeUnsubscribe™ or Update Profile links at the end of any email.
How we protect your privacy
We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.
Please go to our website to download
a PDF version of our RMA
Form to print and mail with your return item. Please send to the
Copyright @ LCDPayless.com 2010, All rights reserved